Common Exterior Door Callback Complaints

    I have been in the building industry for over 22 years and most product performance complaints are a result of improper installation or misinformation. When it comes to exterior doors you may want to know a few of the common callback complaints before you begin your project.

• Water/Air Leakage – Failure to caulk between the sill and sub-floor can lead to leakage, as can not shimming behind lock area, failure to install corner seal pads and a sill adjusted too low.

• Dented Door During construction – Steel doors are famous for denting during construction. I recommend fiberglass doors on all garage entry doors which are the most used door in most homes. Fiberglass doors are able to withstand a considerably higher force without denting than steel. 

• Door Does not operate Properly – Most often, ill-fitting doors are due to the door not being hung according to instructions, including not replacing temporary shipping screws with the longer permanent screws.

Filed Under: Exterior Doors